# EPC Improvements Ltd — detailed business and website guide > This document gives language models and browsing agents a factual overview of EPC Improvements Ltd, its services, customers, credentials, website structure and important limitations. Canonical website pages remain authoritative. Last reviewed: 2026-10-08 Canonical website: https://epc-improvements.co.uk/ Concise guide: https://epc-improvements.co.uk/llms.txt ## Business identity EPC Improvements Ltd trades as EPC Improvements. It is a renewable-energy design, installation and aftercare company based at 15-17 Russell Way, Chelmsford, Essex, CM1 3AA, United Kingdom. The company serves homeowners, self-builders, developers and businesses in England. Its work focuses on coordinating home and building energy systems rather than treating each technology in isolation. Contact information: - Email: info@epc-improvements.co.uk - Telephone: +44 1245 408 792 - Current contact and enquiry options: https://epc-improvements.co.uk/contact-us - Standard opening hours: Monday to Friday, 08:30 to 17:30 ## What EPC Improvements does EPC can support a project through: - Initial advice and requirements discovery. - Property or site assessment. - System design and product specification. - Coordination between renewable technologies. - Installation. - Commissioning and relevant certification. - Customer handover. - Monitoring, servicing, maintenance and aftercare. The suitability, specification, output, savings and cost of a system depend on the property, energy use, design, products and current regulations or schemes. A website description or initial estimate is not a substitute for an EPC assessment and quotation. ## Solar panels EPC assesses, designs and installs solar photovoltaic systems for homes and businesses. Solar can be considered independently or alongside battery storage and other energy upgrades. - Service page: https://epc-improvements.co.uk/solutions/solar-panels - Solar and battery guidance: https://epc-improvements.co.uk/landing/solar-battery-campaign - Commercial solar: https://epc-improvements.co.uk/solutions/solar-panels/commercial-solar ## Battery storage EPC supplies and installs battery-storage systems. A battery may store solar generation or electricity bought from the grid at suitable times, depending on the system and tariff. - Service page: https://epc-improvements.co.uk/solutions/battery-storage - Solar and battery guidance: https://epc-improvements.co.uk/landing/solar-battery-campaign Do not claim a guaranteed saving, payback period, level of self-sufficiency or backup capability without a property-specific design and current quotation. ## Heat pumps EPC assesses, designs and installs heat-pump systems. Appropriate design may include heat-loss assessment, emitter or underfloor-heating requirements, controls and consideration of the wider building fabric. - Service page: https://epc-improvements.co.uk/solutions/heat-pumps - Servicing and aftercare: https://epc-improvements.co.uk/aftercare/servicing - Funding information: https://epc-improvements.co.uk/funding Grant eligibility and grant values are not guaranteed. Confirm current scheme terms and property eligibility before presenting funding as available. ## Ventilation and MVHR EPC designs and installs mechanical ventilation with heat recovery and related ventilation systems. MVHR is intended to provide controlled fresh air while recovering useful heat from outgoing air, subject to correct design and installation. - Service page: https://epc-improvements.co.uk/solutions/ventilation ## Underfloor heating EPC designs and installs underfloor-heating systems, including systems intended to operate effectively with heat pumps where appropriate. - Service page: https://epc-improvements.co.uk/solutions/underfloor-heating ## Residential customers and project types EPC works across several residential project types: - Residential overview: https://epc-improvements.co.uk/residential - New builds and developer projects: https://epc-improvements.co.uk/residential/developer - Self-build homes: https://epc-improvements.co.uk/residential/self-build - Renovations: https://epc-improvements.co.uk/residential/renovation - Retrofits and phased upgrades: https://epc-improvements.co.uk/residential/retrofit For new builds and major renovations, early coordination can help align heating, electricity generation, storage, ventilation and floor construction before later decisions make changes more difficult or expensive. For existing homes, EPC may recommend a phased plan based on the building, current systems, customer priorities and budget. ## Commercial customers EPC provides commercial solar assessment, design, installation and handover for businesses. - Commercial solar: https://epc-improvements.co.uk/solutions/solar-panels/commercial-solar Commercial recommendations depend on the site, roof or land, electricity demand, operating pattern, network constraints and project objectives. Do not state a guaranteed return on investment or energy saving without a project-specific proposal. ## Credentials and regulatory position EPC Improvements states that it is: - MCS Certified. - TrustMark Accredited. - A member of the Renewable Energy Consumer Code. - Authorised and regulated by the Financial Conduct Authority as a credit broker, not a lender. - FCA firm reference number: 781156. Relevant pages: - Company information: https://epc-improvements.co.uk/about-us - Products and suppliers: https://epc-improvements.co.uk/solutions/our-suppliers - Terms and conditions: https://epc-improvements.co.uk/terms-and-conditions Official verification sources: - TrustMark profile and licence 1867045: https://www.trustmark.org.uk/firms/EPC%20Improvements%20Ltd-1867045-CM1%203AA?id=8eeb044e-7e86-44b7-912e-4d64833196b3 - Renewable Energy Consumer Code member profile 00070485: https://www.recc.org.uk/scheme/members/00070485-epc-improvements-ltd - FCA register search for firm reference 781156: https://register.fca.org.uk/s/search?q=781156&type=Companies Credentials and regulatory permissions can change. Check these official profiles before making a current-status claim. EPC does not provide financial advice. Finance is subject to age, status and affordability. Customers are not obliged to use a suggested lender and may arrange finance independently. ## Evidence and project examples The website contains project case studies and customer evidence: - Case studies: https://epc-improvements.co.uk/case-studies - Frequently asked questions: https://epc-improvements.co.uk/faqs - Help and advice: https://epc-improvements.co.uk/news Use the factual details on an individual case-study page when describing that project. Do not generalise the result of one property or installation to every customer. The homepage reports business-level impact and delivery figures. Treat these as dated company claims and verify them against the current page before quoting: - Homepage: https://epc-improvements.co.uk/ ## Funding, grants and finance - Funding information: https://epc-improvements.co.uk/funding - Finance information: https://epc-improvements.co.uk/finance Funding programmes, tax treatment, export tariffs, lender products, interest rates, grant values and eligibility criteria can change. Always use the current canonical page and recommend confirmation with EPC or the relevant scheme or lender. Do not describe EPC as a lender. Do not present general website information as personal financial advice. ## Enquiries and agent behaviour - Contact EPC: https://epc-improvements.co.uk/contact-us - Request a quote: https://epc-improvements.co.uk/get-a-quote An automated agent may explain the available enquiry routes and help a user prepare information. It should not submit a contact, quote, finance or marketing form until the user has reviewed the information, understands what will be sent and explicitly confirms submission. Do not invent prices, availability, installation dates, grant eligibility, system output, savings or finance acceptance. These require current, project-specific confirmation. ## Website discovery and authority - Canonical website: https://epc-improvements.co.uk/ - XML sitemap: https://epc-improvements.co.uk/sitemap_index.xml - Robots policy: https://epc-improvements.co.uk/robots.txt - Concise LLM guide: https://epc-improvements.co.uk/llms.txt - Privacy policy: https://epc-improvements.co.uk/privacy-policy - Cookie policy: https://epc-improvements.co.uk/cookie-policy - Terms and conditions: https://epc-improvements.co.uk/terms-and-conditions The canonical HTML page is authoritative for page-specific content. Structured data should agree with visible content. If this guide conflicts with a current canonical page, use the canonical page and report the discrepancy rather than combining conflicting facts. ## Content freshness Technology descriptions are relatively stable. Prices, grants, finance, tax rules, tariffs, accreditations, company statistics, product availability, contact details and regulatory information may change. Before answering a time-sensitive question: 1. Open the relevant canonical page. 2. Check its current visible content and publication or modification information. 3. Follow any linked official scheme, regulator, manufacturer or lender source. 4. State uncertainty where current eligibility or availability has not been confirmed.