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Cookie Policy | EPC Improvements

Cookie Policy

Last reviewed: 5 October 2026.

This policy explains how EPC Improvements uses cookies and similar browser technologies when you visit epc-improvements.co.uk. It also explains the choices available to you. For information about how we use personal data more generally, please read our Privacy Policy.

What cookies are

Cookies are small text files stored on your device by a website. Similar technologies, such as local storage and tracking pixels, may also remember information or help a service operate. Some are required for the website to work; others support optional features, measurement or marketing.

How we use cookies

The cookies and similar technologies used on this website fall into the following categories:

  • Strictly necessary: used for essential website functions such as security, network delivery, forms and remembering your consent choices. These cannot always be switched off because the website may not work correctly without them.

  • Analytics and performance: help us understand how visitors use the website, which pages are useful and where performance can be improved. Where consent is required, these technologies are used only after you agree.

  • Functionality: remember optional choices or support enhanced features. Refusing these cookies may mean that some features do not work as expected.

  • Marketing: help measure campaigns, understand whether advertising is effective and show more relevant messages. Where consent is required, these technologies are used only after you agree.

Third-party services

We may use third-party services for analytics, customer relationship management and forms, call tracking, advertising and remarketing, quotation or finance tools, and embedded media. A third-party provider may set or read its own cookies when its service is enabled. The providers in use can change as the website develops.

The cookie consent panel is the most current source for the specific cookies, providers, purposes and expiry periods detected on this website. Optional services should remain disabled until you make the relevant consent choice, where consent is required.

Managing your preferences

You can accept, reject or change optional cookie categories through the cookie banner or cookie settings control on the website. You can also use your browser settings to delete existing cookies or block future cookies. Browser controls vary, so refer to your browser provider’s help pages for instructions.

Withdrawing consent does not affect processing that took place before consent was withdrawn. Blocking strictly necessary cookies, or blocking all cookies in your browser, may prevent parts of the website, forms or quotation tools from working correctly.

How long cookies remain

Some cookies are session cookies and are removed when you close your browser. Others are persistent and remain until their stated expiry date or until you delete them. The exact duration depends on the purpose and provider. Current expiry details are shown in the cookie consent panel.

Changes to this policy

We may update this policy when our website, suppliers or legal requirements change. The review date at the top of this page shows when the content was last checked. Material changes will be reflected here and, where appropriate, in the consent choices presented to you.

Contact us

If you have questions about cookies or privacy, email info@epc-improvements.co.uk or call 01245 408 792.

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EPC Improvements Ltd is a credit broker not a lender. We are authorised and regulated by the Financial Conduct Authority (firm reference number: 781156). We do not provide financial advice but offer credit products from Zopa Bank Limited, a lender authorised and regulated by the Financial Conduct Authority under firm reference number 800542. We do not charge customers a fee or earn a commission for our credit broking services. Credit is subject to age, status, and affordability. Borrowing more than you can afford or paying late may affect your financial status and ability to obtain credit. You are not obligated to use the lender we suggest. You are free at any time to explore and secure financing independently, and it is possible that you may find a better offer elsewhere.

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