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Homeowners know boilers should be serviced. Your heat pump is no different.

Annual heat pump servicing from EPC's specialist service engineers.

  • Maintain manufacturer warranty

  • Help reduce running costs

  • Improve system efficiency

  • Extend system lifespan

  • Save over £60 per year with our Service Plan

Make a service request
Heat pump service owner

Just a few of the brands we service and support

Vaillant logo featuring stylized rabbit in a square on the left, followed by the brand name in bold, modern font.
Mitsubishi Logo
Stiebel Eltron Logo
Viessmann Logo
Samsung Logo
greyed out version of the nibe logo blank background

Service Options

You can relax with our Service Plan or book a One-Off Service

One-Off Service

Pay-as-you-go - £360.

Option 1

  • Check refrigerant circuit performance

  • Clean the evaporator and outside unit

  • Inspect and clean filters / strainers

  • Check and top up system pressures

  • Review and optimise system settings

  • Assess efficiency and performance

Popular

Service Plan

Billed Monthly - £25 per month

Option 2

  • Check refrigerant circuit performance

  • Clean the evaporator and outside unit

  • Inspect and clean filters / strainers

  • Check and top up system pressures

  • Review and optimise system settings

  • Assess efficiency and performance

  • Priority support from our heating team

  • Save £60+ on your servicing cost

  • Affordable monthly payments

  • Up to £50 worth of heating system inhibitor

  • Discounted replacement parts (if required)

Make a service request

Have a heat pump emergency?

Please call 01245 408792 for immediate support.

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    Seamless In-Roof Solar System Installed on a New Build in Chelmsford

    Daniel approached us to retrospectively install solar panels on his new build home. We designed, supplied and installed a 14 Panel solar system to satisfy his eco needs. Using state of the art solar panels, and SolarEdge Inverter and Optimiser technology.

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  2. A three storey, nine bed, 420m2 home in Norwich

    Heat pump Installed on 9 bedroom home in Norwich

    Bernard bites the bullet and upgrades and future-proofs his home by installing a state of the art Stiebel Eltron WPL 25 AS Air Source Heat Pump.

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  3. High end home with renewables

    Luxury New Build in Fryerning, Future-Ready Design

    Luxury home builder Ardan Developments engaged us to integrate renewable energy solutions into a super high-specification new build for their client, including an air source heat pump for heating and hot water, underfloor heating throughout, and mechanical ventilation with heat recovery to ensure a fresh, healthy indoor environment.

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  4. Underfloor heating design

    Underfloor Heating for a renovation in a Chelmsford home

    As part of this Chelmsford renovation, we’re installing a modern underfloor heating system powered by an air source heat pump. The result is even, low-temperature warmth throughout the home, improved energy efficiency, and reduced running costs. Discreet, comfortable, and designed for long-term performance, this system is a smart upgrade for modern living.

    Read More

  5. Overlay underfloor heating on renovation

    Underfloor Heating for a Basildon Renovation & Extension

    Underfloor heating installed throughout a renovation and extension project in Basildon using a low-profile overlay board system. Designed to work within existing floor heights, the system delivers efficient, even heat across old and new spaces without major structural disruption.

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  6. Underfloor heating overlay system

    Underfloor Heating for a Large Oxford Self-Build

    A fully bespoke underfloor heating system designed and installed for a large new-build home in Oxford. Engineered across concrete and overlay floor constructions, the low-temperature system delivers consistent comfort, high efficiency, and seamless performance throughout the property.

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Areas we cover for heat pump servicing and repairs:

Essex

  • Colchester

  • Basildon

  • Chelmsford

  • Harlow

  • Brentwood

  • Clacton-on-Sea

  • Thundersley (/ South Benfleet)

  • Braintree

  • Canvey Island

  • Billericay

  • Loughton

  • Rayleigh

  • Wickford

  • Witham

  • Maldon

  • Harwich

  • Waltham Abbey

  • Saffron Walden

  • South Woodham Ferrers

  • Hockley (/ Hawkwell)

  • Halstead

  • Rochford

  • Chigwell

  • Buckhurst Hill

  • Epping

  • Great Dunmow

  • Tiptree

  • Brightlingsea

  • Stansted Mountfitchet

  • Runwell

  • Burnham-on-Crouch

  • Berechurch

  • Great Notley

Hertfordshire

  • Watford

  • Hemel Hempstead

  • Stevenage

  • St Albans

  • Welwyn Garden City

  • Cheshunt

  • Hatfield

  • Bishop's Stortford

  • Hoddesdon

  • Borehamwood

  • Hitchin

  • Letchworth

  • Harpenden

  • Hertford

  • Bushey

  • Rickmansworth

  • Potters Bar

  • Berkhamsted

  • Ware

  • Abbots Langley (/ Kings Langley)

  • Royston

  • Chorleywood

  • Tring

  • Waltham Cross

  • Baldock

  • Sawbridgeworth

  • Radlett

  • London Colney

  • Buntingford

  • Chiswell Green

  • Moor Park

  • Bovingdon

  • Redbourn

Cambridgeshire

  • Cambridge

  • St Neots

  • Wisbech

  • Huntingdon

  • March

  • Ely

  • St Ives

  • Whittlesey

  • Cambourne

  • Chatteris

  • Soham

  • Yaxley

  • Littleport

  • Histon (/ Impington)

  • Godmanchester

  • Sawston

  • Brampton

  • Great Shelford (/ Stapleford)

  • Cottenham

  • Burwell

  • Sawtry

  • Ramsey

  • Waterbeach

  • Longstanton (/ Northstowe)

  • Melbourn

  • Linton

  • Girton

  • Warboys

  • Doddington (/ Wimblington)

  • Milton

  • Little Paxton

  • Willingham

  • Bar Hill

London Boroughs

  • Barking & Dagenham

  • Barnet

  • Bexley

  • Brent

  • Bromley

  • Camden

  • City of London Corporation

  • Croydon

  • Ealing

  • Enfield

  • Greenwich

  • Hackney

  • Hammersmith & Fulham

  • Haringey

  • Harrow

  • Havering

  • Hillingdon

  • Hounslow

  • Islington

  • Kensington & Chelsea

  • Kingston Upon Thames

  • Lambeth

  • Lewisham

  • Merton

  • Newham

  • Redbridge

  • Richmond Upon Thames

  • Southwark

  • Sutton

  • Tower Hamlets

  • Waltham Forest

  • Wandsworth

  • City of Westminster

Kent

  • Maidstone

  • Chatham

  • Ashford

  • Royal Tunbridge Wells

  • Margate

  • Dartford

  • Gravesend

  • Canterbury

  • Folkestone

  • Sittingbourne

  • Ramsgate

  • Tonbridge

  • Herne Bay

  • Whitstable

  • Dover

Suffolk

  • Ipswich

  • Lowestoft

  • Bury St Edmunds

  • Haverhill

  • Felixstowe

  • Sudbury

  • Stowmarket

  • Newmarket

  • Kesgrave

  • Woodbridge

  • Beccles

  • Mildenhall

  • Brandon

  • Hadleigh

  • Leiston

  • Red Lodge

  • Needham Market

  • Bungay

  • Halesworth

  • Saxmundham

Norfolk

  • Norwich

  • King's Lynn

  • Great Yarmouth

  • Thetford

  • Gorleston-on-Sea

  • Dereham

  • Wymondham

  • Taverham (/ Drayton)

  • North Walsham

  • Bradwell

  • Watton

  • Downham Market

  • Attleborough

  • Diss

  • Caister-on-Sea

  • Swaffham

  • Fakenham

  • Cromer

  • Aylsham

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EPC Improvements Ltd is a credit broker not a lender. We are authorised and regulated by the Financial Conduct Authority (firm reference number: 781156). We do not provide financial advice but offer credit products from Zopa Bank Limited, a lender authorised and regulated by the Financial Conduct Authority under firm reference number 800542. We do not charge customers a fee or earn a commission for our credit broking services. Credit is subject to age, status, and affordability. Borrowing more than you can afford or paying late may affect your financial status and ability to obtain credit. You are not obligated to use the lender we suggest. You are free at any time to explore and secure financing independently, and it is possible that you may find a better offer elsewhere.